Your observations about the behavior of some casino patrons are disheartening, and we sincerely apologize for any discomfort or unpleasant interactions you had.
If you could provide additional details or contact us directly, we will work to resolve this issue promptly. We regret the billing discrepancy you experienced, and we would like to investigate this further. Your comments will prompt us to review our communication procedures to ensure that guests are well-informed about our policies, including check-out times. We apologize for any confusion regarding the check-out time and the lack of communication about our rules.
We take your feedback seriously, and we are committed to addressing the issues you've raised. Thank you for sharing your experience with us, and we sincerely apologize for the inconveniences you encountered during your stay at our RV park and casino.